Welcome to Our Help Site

• About Us
• Find & Contact Us
• How does Further Faster support our environment and community?
• Store Hours

• 7 Tips for Breaking in Ruffwear Dog Boots
• Dog Boot Sizing
• Dog Harness and Pack Sizing
• Dog Jackets and Dog Coats

• 2021 MEGA Sample Sale!

• Discount Codes and Gift Cards
• Exchanges & Warranty Returns Policy
• FAQ
• Out of Stock
• Price Matching
• RENTAL TERMS AND CONDITIONS
• Size Charts

See all articles in FAQ →

• Replacement Parts

• Can I make changes or add to my order after I’ve placed it?
• Can you put an item on hold for me?
• My order seems lost, can I get a refund?
• Will you keep my credit card details on file?

• Aarn - Choose Your Pack Size and Back Length
• How do I know what jacket is best for me?
• How do I pick the correct crampon?
• How do I provide feedback about a product?
• What sizes do you carry in clothing?
• Which Trail and Hiking Pants are best for me?

• Can I change my address after I have placed my order?
• Can I send my order as a gift to someone else?
• Do I need to sign for my parcel?
• Do you ship to Rural Addresses and PO Boxes?
• How can I track my order?
• Shipping
• Why is my shipping/tracing status unchanged?